★★★★★ 4.9/5 from 5000+ Shopify brands · 5M+ orders fulfilled · Only 3 onboarding slots left this month
Every order that reaches your customer passes through the hands of Logistics Architects, QC engineers, sourcing specialists, and warehouse operators. We are not a faceless platform. We are the team that makes your fulfillment invisible — so you can focus on growing your brand.
Operations veterans who have spent their careers solving the exact problems Shopify brands face when sourcing and shipping from China.
Each department is purpose-built for a specific stage of the fulfillment lifecycle. Together, they form the operational backbone that makes your backend invisible.
Your named point of contact. Each Logistics Architect manages 15–20 accounts with full context — integration, QC, sourcing, packaging, escalations. 1-hour SLA. Weekly optimization reviews. They treat your fulfillment like their own business.
ISO-certified inbound inspection on every production batch. Unit-level QC, defect photography, documentation, and reject protocols. The team that maintains 99.95% SKU accuracy and ensures defective units never reach your customers.
On-the-ground factory discovery, vetting, and relationship management across Jiangsu, Zhejiang, Guangdong, and Fujian provinces. Price negotiation in Mandarin with volume leverage from 5,000+ brands. Average client savings: 23%.
The floor team at our 80,000 sq ft Wuxi fulfillment center. Barcode-verified picking, pack-line management, carrier dispatch coordination, and surge scaling. Same-day dispatch for orders before 6pm CST. Capacity: 10,000+ orders per day.
Built and maintains the native Shopify API, real-time order sync engine, tracking upload automation, and warehouse management system. Every integration is zero-manual-work by design. The team that keeps your tech stack seamless.
Designs and produces custom branded packaging — boxes, poly mailers, tissue paper, thank-you cards, and promotional inserts. Works directly with your Logistics Architect to translate brand guidelines into a premium unboxing experience at no setup cost.
These are not slogans on a wall. They are the decision-making framework every team member uses — from the warehouse floor to the leadership table.
Your Logistics Architect owns the outcome, not a ticket number. One person, full accountability, end-to-end resolution.
Every SLA, QC rate, dispatch time, and cost metric is tracked, reported, and optimized weekly. If we cannot measure it, we do not claim it.
Defective units never enter inventory. Production batches that fail ISO inspection thresholds are rejected and replaced at factory cost.
Every system, process, and workflow is designed to handle 10x volume without degradation. When your ads work, we keep up.
Not a shared support rep. Not a chatbot. A named operations specialist who owns your entire fulfillment lifecycle.
Handles API connection, test orders, tracking verification, and inventory sync. Manages the entire go-live process including parallel fulfillment during provider transition. Average setup: 24 hours.
Coordinates with the QC engineering team on your specific product requirements. Reviews inspection reports, defect flags, and batch documentation. Ensures your quality standards are met before units enter inventory.
Works with the sourcing team to match factories to your product specifications. Manages quotes, sample iterations, production timelines, and price negotiation. One point of contact for the entire sourcing process.
Coordinates custom packaging design and production — boxes, mailers, inserts, and thank-you cards. Translates your brand guidelines into a premium unboxing experience at no setup cost.
Proactive performance analysis on dispatch times, shipping costs, QC metrics, and fulfillment efficiency. Identifies cost savings opportunities and operational improvements before you have to ask.
Critical issues receive a response within 60 minutes. Non-critical requests are handled within 4 hours. If your Logistics Architect is unavailable, a trained backup with full context on your account takes over immediately.
Named specialist assigned to your account within 24 hours.
Custom pricing tailored to your SKUs, packaging, and volume tier.
Rates for your target markets with SLA guarantees.
Side-by-side comparison vs your current provider.
No commitment · Your data stays private · Quote within 24 hours
Less than 2 minutes. Your Logistics Architect responds within 24 hours.
Get matched with your dedicated Logistics Architect. Custom quote, shipping rates, and savings report — free, within 24 hours.
